89dk Terms & Conditions

These Terms and Conditions ("Terms") govern the use of the 89dk platform and all its services. When you access the 89dk website, create an account, or use any of our services, you are considered to have fully agreed to these Terms.

89dk is an online casino and betting platform that provides various gaming services for users in Bangladesh. Our platform includes slots, live casino, sports betting, and other gaming options.

If you do not agree to these Terms, please refrain from using our platform. 89dk reserves the right to modify these Terms at any time, and any changes will be considered effective from the moment they are published.

To enjoy the full range of services on the 89dk platform, you need to create a personal account. You must provide accurate and truthful information when completing the registration process.

Registration Requirements

• Each person may create only one account. If the same person holds multiple accounts, all accounts may be suspended.
• During registration, you must provide your correct name, date of birth, address, and contact information.
• You must verify your mobile number or email address.
• If any of your account details change, please notify 89dk as soon as possible.
• We may request a government-issued ID or other documents for identity verification.

89dk reserves the right to reject any registration request for any reason. Accounts created using false information may be immediately closed, and all funds in such accounts may be forfeited.

89dk services are available only to individuals aged 21 or older. No person under the age of 21 is permitted to use our platform.

Eligibility Criteria

• The user must be at least 21 years of age.
• The user must be legally capable of participating in online gaming.
• You must play in your own name and with your own funds — placing bets on behalf of others is prohibited.
• Only individuals who are not on a self-exclusion list may register.

We may at any time request a copy of a government-issued ID, birth certificate, or passport for age verification. Deposits or withdrawals may be suspended until verification is complete.

It is your responsibility to ensure the security of your 89dk account. Keep your login credentials (password, PIN, etc.) confidential and do not share them with any third party.

Security Responsibilities

• Use a strong and unique password and change it regularly.
• If you notice any unauthorized activity on your account, notify the support team immediately.
• Avoid logging in from public devices or public Wi-Fi.
• Always log out after using your account.

89dk uses SSL encryption and advanced security technology to keep your information safe. 89dk will not be liable for any loss resulting from third-party access, unless it occurs due to a failure in our own security systems.

Specific rules apply to depositing and withdrawing funds on the 89dk platform. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

Deposit Terms

• The minimum deposit amount is ৳200 (applicable for each payment method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Only use a payment method registered in your own name.
• Deposits from third-party accounts are strictly prohibited.

Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Standard withdrawal processing time is 15 minutes to 2 hours.
• Withdrawals will only be processed to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• The relevant wagering requirements must be met before withdrawing bonus funds.

89dk reserves the right to suspend any withdrawal request and request additional verification if an unusual transaction pattern is detected.

Bonuses and promotional offers from 89dk are provided subject to specific conditions. Each bonus has its own terms — please read them carefully before claiming.

Welcome Bonus Terms

• 120% bonus on the first deposit, up to a maximum of ৳20,000.
• For example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200.
• Wagering requirement: the bonus amount must be wagered 25 times (on the bonus funds only).
• Example: if you receive a ৳1,200 bonus, you must wager ৳30,000 (1,200 × 25) before withdrawing the bonus.
• The bonus may only be claimed once and one welcome bonus applies per account.

General Bonus Terms

• Once a bonus has been claimed, the deposit cannot be reversed.
• No bonus can be converted to cash — it is for gaming use only.
• Wagering requirements must be met within a specified time period, otherwise the bonus may be cancelled.
• 89dk reserves the right to modify or discontinue any promotional offer at any time.
• In cases of bonus abuse (multiple accounts, manipulation, etc.), the bonus and any associated winnings will be forfeited.

Certain specific rules must be followed when betting and gaming on 89dk. These rules have been established to ensure fair play and maintain a level playing field for all users.

General Betting Rules

• All bets are considered final and cannot be cancelled once the game has started.
• If a game is interrupted due to a technical error, the bet for that round will be cancelled and the funds returned.
• Any winnings obtained by exploiting system bugs or errors will not be considered valid.
• If manipulative or coordinated betting patterns are detected, the relevant account will be suspended pending investigation.

Sports Betting Rules

• Published odds are final — winnings will be determined based on the odds at the time the bet was confirmed.
• If an event is cancelled or postponed, bets will be settled in accordance with 89dk's sports rules.
• Odds may change during live betting due to internet delays — bets submitted late may be rejected.

The following activities are strictly prohibited on the 89dk platform. Violating these rules will result in immediate account closure and may lead to legal action.

• Operating multiple accounts by the same person.
• Using the platform for money laundering or illegal financial activities.
• Using bots, automated software, or artificial intelligence to play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Coordinating with other users to abuse bonuses.
• Operating an account using a false identity or fraudulent documents.
• Attempting to breach the platform's security systems.
• Harassing other users or using inappropriate language.

89dk takes the greatest care in operating its platform, but our liability is limited in certain situations.

• 89dk is not liable if a game or bet is affected by an internet disconnection or a disruption to a third-party service.
• 89dk is not liable if a transaction fails due to a problem with the user's own device or network.
• 89dk is not liable for any loss resulting from a user sharing their own login credentials with another person.
• 89dk does not accept liability for compensation in the event of a temporary platform disruption caused by an unexpected technical error.

In the event of any dispute, 89dk's decision will be considered final. However, we are always committed to resolving all matters in a fair and transparent manner.

89dk reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, we will attempt to notify users via email or through the platform.

• Changes will be considered effective as soon as they are published on this page.
• Continued use of the platform after any changes will be taken as your agreement to the new Terms.
• If you do not agree to the new Terms, you may request to close your account.

We recommend visiting this page regularly to stay informed about updates.

You may request to close your 89dk account at any time. 89dk also reserves the right to suspend or close an account for specific reasons.

Account Closure by User

• Contact the support team via live chat or email to request account closure.
• The applicable conditions for withdrawing your balance must be met before the account is closed.
• A self-exclusion request for responsible gaming purposes may also be submitted.

Account Closed by 89dk

• Due to violation of terms and conditions, fraud, or prohibited activities.
• Due to failure to verify identity.
• Due to long-term inactivity (a separate notice will be given if the account remains inactive for a specified period).

If any dispute arises between 89dk and a user, both parties will first attempt to resolve it through discussion. Our support team is always ready to assist you.

Dispute Resolution Process

• First, contact the support team via live chat or email.
• Write a detailed complaint and send it to [email protected].
• We will review all complaints fairly and transparently.
• Gaming records and logs are stored with us — these are used during investigations.

89dk is always committed to fair play and transparency. For any complaints or inquiries, our 24/7 support team is ready to assist in both Bengali and English.